To purchase their tickets, I escorted my parents to the Vietnam Airlines Melbourne Office. They were treated with great patience and courtesy by the staff. They clarified baggage regulations and senior discounts for us. It was pleasant to observe how respectfully they handled senior citizens. We didn't feel hurried, and the entire process was simple. My parents were pleased with everyone's kindness. For elderly tourists or those who want further assistance, I suggest this office. The staff members are incredibly considerate and friendly.