Traveling by air can be overwhelming for many, but for passengers with reduced mobility, the challenges can be even greater. At AssistanceSpecial, we understand how important it is to feel confident and cared for throughout your journey. That’s why we’re proud to offer Emirates Wheelchair Assistance, a comprehensive service designed to provide travelers with reduced mobility the support, comfort, and dignity they deserve. Whether you're traveling for business, leisure, or medical reasons, Emirates ensures that mobility is never a barrier to accessing world-class air travel.
Emirates Wheelchair Assistance is a specially designed service for passengers who require mobility support throughout their air travel experience. It includes a full range of assistance, from check-in to arrival, ensuring passengers are never left feeling lost or unsupported. This service is available across all Emirates destinations and is tailored to meet the unique needs of every traveler. Whether you need a wheelchair for airport navigation, boarding assistance, or baggage support, Emirates has you covered.
Emirates offers this service to:
Elderly passengers who may struggle with long walking distances
Passengers with permanent or temporary mobility impairments
Individuals recovering from surgery or injury
Pregnant women who may need extra support
Travelers with visual or neurological impairments
There is no additional cost for requesting wheelchair assistance, making it an accessible option for all travelers in need.
Emirates Wheelchair Assistance is more than just a physical aid—it’s a complete customer care experience designed to ensure ease, safety, and comfort.
Upon arrival at the airport, wheelchair-assisted passengers are given access to dedicated check-in counters, eliminating the stress of long lines and wait times.
Navigating through airport security and immigration can be difficult, but Emirates-trained personnel are there to escort and assist you throughout the process, ensuring that you never feel rushed or confused.
You’ll receive priority boarding and help in getting to your seat. After landing, assistance continues as staff help you disembark and guide you through arrivals, including passport control and baggage claim.
From check-in to arrival, Emirates ensures your luggage is properly handled. If you need help retrieving your bags at the destination, the team will assist with that too.
Whether it's a gate change or a delayed departure, Emirates staff will keep you informed every step of the way, so you always know what’s happening with your flight.
If you’re transiting through another Emirates hub, rest assured you’ll receive connection assistance, including help transferring between gates and terminals.
Booking Emirates Wheelchair Assistance is easy, but planning ahead is important to ensure availability.
We recommend making your wheelchair assistance request at the time of booking or at least 48 hours before your flight. This helps the airline prepare the necessary arrangements in advance.
Online: When booking on the Emirates website, look for the “Special Assistance” option.
By Phone: Contact Emirates’ 24/7 customer support team.
Through a Travel Agent: If you booked via a third party, ask your agent to submit the request on your behalf.
With a vast international network, Emirates provides consistent wheelchair assistance services at all its destinations, ensuring a high standard of care wherever you travel.
All staff providing Emirates Wheelchair Assistance are trained to handle mobility support needs with compassion, patience, and professionalism.
Emirates’ aircraft feature accessible seating options, onboard wheelchairs, and space to accommodate mobility aids, adding convenience throughout your flight.
Need to modify your request? Have questions about the airport process? Emirates offers round-the-clock customer service to help you with any concerns related to wheelchair assistance.
To get the most out of your Emirates Wheelchair Assistance experience, consider the following tips:
Arrive Early: Even with priority service, arriving 2.5–3 hours before departure helps ensure a smooth process.
Pack Smart: Keep medications, ID, and travel documents in a small carry-on for easy access.
Label Equipment: If you’re bringing your own wheelchair or mobility device, ensure it’s properly labeled with your contact information.
Travel Companion Tips: If you're traveling with someone who requires assistance, inform Emirates in advance so they can seat you together.
Emirates is committed to making travel more accessible for everyone. With inclusive services like Emirates Wheelchair Assistance, the airline continues to break down barriers and ensure that every passenger feels welcome, safe, and valued. The airline also adheres to global accessibility standards, collaborating with airport authorities and regulators to constantly improve the travel experience for passengers with disabilities and mobility needs.
At AssistanceSpecial, we believe that no one should have to choose between comfort and independence when flying. With Emirates Wheelchair Assistance, passengers with reduced mobility can enjoy a stress-free journey backed by one of the world’s most respected airlines. Whether it’s your first time traveling with assistance or you’re a frequent flyer, this service is designed to ensure that every traveler enjoys the journey as much as the destination.
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