When flying internationally, knowing your terminal can be key to a smooth airport experience. For travelers flying with All Nippon Airways (ANA), one of the most respected international airlines, San Francisco International Airport (SFO) offers a well-organized and high-quality experience. The All Nippon Airways SFO Terminal is located in the International Terminal G, a space known for modern design, convenience, and a wide range of amenities. In this blog, we’ll take a deep dive into what travelers can expect when flying with ANA out of SFO.

Overview of All Nippon Airways

All Nippon Airways (ANA) is a major Japanese airline known for its exceptional service, operational efficiency, and impressive safety record. As a member of the Star Alliance network, ANA connects travelers from the U.S. to destinations across Asia, with a major hub in Tokyo. Passengers often praise ANA for its punctuality, comfort, and professional staff, making it a top choice for international travel from the United States to Japan and beyond.

SFO is one of the key U.S. gateways for ANA flights, and it serves passengers flying from the West Coast to Tokyo Haneda (HND) or Tokyo Narita (NRT), depending on the route. Understanding how ANA operates at SFO can help travelers better prepare for their journey.

Location: International Terminal G

ANA operates out of International Terminal G at San Francisco International Airport. Terminal G is a part of SFO’s expansive international wing, which is specifically designed to handle overseas flights from major global airlines.

International Terminal G is connected to Terminal A (used mainly by other international carriers), and offers a seamless experience with clear signage, quick access to customs and immigration, and proximity to transportation options like BART (Bay Area Rapid Transit), shuttles, taxis, and rental car services.

Travelers flying ANA from SFO will check in, go through security, and board their flights all within Terminal G. It’s a straightforward process that reduces the stress often associated with international departures.

Check-In and Baggage Services

ANA offers dedicated check-in counters within Terminal G. Passengers are advised to arrive at least 3 hours before their international departure to allow ample time for check-in, baggage drop, and security procedures.

Premium passengers, such as those flying in Business or First Class, as well as Star Alliance Gold members, enjoy priority check-in services, which are both faster and more personalized. For economy travelers, the counters are clearly marked and well-staffed to ensure smooth processing.

Baggage services at Terminal G are efficient, with automated systems and clear directions for passengers. ANA also adheres to international standards for luggage size and weight, so passengers are encouraged to review these before arriving.

Security and Immigration

Once check-in is complete, passengers proceed through TSA security screening. Terminal G is known for its relatively short wait times compared to other international terminals in the U.S., but it’s still best to be early, especially during peak travel seasons.

After security, passengers are directed toward their respective gates. U.S. Customs and Border Protection (CBP) and immigration services are conveniently located for both arriving and departing international travelers. Travelers entering the U.S. through Terminal G will find the customs process smooth and clearly marked.

Lounges and Passenger Amenities

One of the major perks of traveling through the All Nippon Airways Terminal is access to high-quality airport lounges. ANA’s premium passengers can relax in the United Polaris Lounge or Star Alliance partner lounges before departure. These lounges offer comfortable seating, complimentary meals and beverages, showers, workspaces, and serene environments to unwind or work before a long flight.

Terminal G also features a wide variety of dining options ranging from sit-down restaurants to fast-casual eateries, many of which offer international cuisine. Retail stores, duty-free shops, and newsstands are scattered throughout the terminal, allowing travelers to pick up last-minute items or gifts before boarding.

Gate Areas and Boarding Process

The gate areas at Terminal G are spacious, well-lit, and equipped with comfortable seating and charging stations. Each gate features digital screens displaying real-time updates, flight statuses, and boarding information. Boarding for ANA flights is conducted in zones, starting with First and Business Class passengers, followed by those with special needs and families with children, and then economy travelers.

ANA is known for its punctuality, and SFO supports this with efficient ground services and timely boarding procedures. Staff are courteous and often bilingual, assisting both English and Japanese-speaking travelers.

Arrival Experience at Terminal G

For passengers arriving at SFO on an ANA flight, Terminal G provides a smooth re-entry into the United States. After deplaning, travelers are directed to customs and immigration, where they present passports and complete arrival documentation.

Baggage claim is located just after immigration, with clear signage and helpful ground staff available. Once bags are retrieved, travelers can exit the terminal to connect with ground transportation, domestic flights, or local accommodations. Terminal G’s centralized layout makes all of these transitions quick and manageable.

Accessibility and Transportation

Terminal G is easily accessible from all parts of the San Francisco Bay Area. The airport’s AirTrain system connects Terminal G to other terminals, parking structures, and the BART station. BART offers direct public transportation service to downtown San Francisco, Oakland, and other key areas.

For those arriving by car, ride-share, or shuttle, Terminal G has designated drop-off and pick-up zones that are clearly marked. The terminal is also wheelchair accessible, with elevators, ramps, and staff trained to assist travelers with mobility needs.

What Sets ANA Apart at SFO

The All Nippon Airways SFO Terminal experience stands out for several reasons:

1. Exceptional Service – From check-in to landing, ANA’s staff consistently deliver attentive and professional customer care.

2. Clean and Modern Facilities – Terminal G provides a relaxing environment, clean restrooms, and organized passenger flow.

3. Efficient Processes – Check-in, security, and boarding are all designed to minimize hassle and delays.

4. Comfort for Premium Flyers – Lounge access, priority boarding, and additional amenities enhance the experience for Business and First Class travelers.

5. Multilingual Support – With many Japanese-speaking travelers, ANA ensures that language assistance is readily available.

Conclusion 

Whether you’re a seasoned international traveler or embarking on your first flight to Japan, flying with All Nippon Airways through SFO Terminal G offers a smooth and enjoyable experience. The combination of ANA’s award-winning service and SFO’s modern infrastructure makes this terminal a strong choice for passengers heading to Asia.

From check-in and security to boarding and arrival, everything about the All Nippon Airways Terminal is designed for efficiency and comfort. Understanding what to expect before you arrive can make your travel day less stressful and more enjoyable. So the next time you’re heading to Japan, you can feel confident knowing your journey starts in one of the best terminals in the U.S.