EL AL Airlines Stockholm Office – Your Trusted Travel Partner in Sweden

EL AL Israel Airlines, Israel’s national carrier, has long been recognized for its high standards of safety, service, and reliability. For travelers in Sweden, the EL AL Airlines Stockholm Office serves as a vital link between Northern Europe and Israel, providing dedicated support and essential services to ensure a smooth and comfortable journey. Whether you're flying for business, leisure, religious pilgrimage, or to visit friends and family, the Stockholm office is your local source for EL AL’s global network.

About EL AL Airlines

Founded in 1948, EL AL Airlines has grown into one of the world’s most secure and efficient carriers, with a strong reputation for excellence. Headquartered in Tel Aviv, EL AL connects Israel to major destinations across Europe, North America, Asia, and Africa. The airline is known for implementing the highest standards of in-flight security and for offering a distinctly Israeli travel experience with Kosher meals, Hebrew- and English-speaking staff, and cultural sensitivity on board.

EL AL operates a modern fleet, primarily composed of Boeing aircraft, including the advanced Dreamliner 787 series, offering passengers enhanced comfort, entertainment options, and fuel efficiency.

The Role of the Stockholm Office

Located in the capital of Sweden, the EL AL Airlines Stockholm Office plays a crucial role in supporting travelers throughout the region. It functions as a local liaison for Swedish customers and others in the Nordic countries who require assistance with bookings, flight information, ticketing, travel policies, and other related services. The team at the Stockholm office is experienced, multilingual, and well-equipped to handle a wide range of customer needs.

The office provides personal and professional support to travelers at every stage of their journey — before departure, during travel, and upon arrival. Whether you're a frequent flyer, a first-time visitor to Israel, or managing group travel, the Stockholm office ensures that you have all the information and assistance you need.

Services Offered at EL AL’s Stockholm Office

The Stockholm office offers a variety of services to make your travel with EL AL simple and worry-free:

1. Flight Reservations and Booking Support

The office assists with flight bookings to and from Tel Aviv and other destinations served by EL AL. Passengers can receive guidance on selecting flights, fare options, special deals, and optimal travel dates.

2. Ticketing and Fare Management

Whether you're buying a new ticket, changing an existing itinerary, or requesting a refund, the office provides prompt and accurate ticketing services. You can also inquire about EL AL’s fare classes, baggage policies, and seating options.

3. Baggage Information and Assistance

Need help with baggage rules, lost items, or damaged luggage? The Stockholm team can explain baggage allowances based on your ticket class, help you track lost items, and process baggage-related claims.

4. Check-In Guidance

Although online check-in is available, some travelers may prefer personalized guidance. The office offers information on check-in times, required travel documents, and airport procedures at Stockholm Arlanda Airport.

5. Group and Business Travel

Traveling as part of a large group or on a corporate account? The Stockholm office can coordinate group bookings, offer special rates, and manage corporate travel programs to make organizing travel simpler and more cost-effective.

6. Special Assistance Services

EL AL values accessibility and inclusivity. The Stockholm office can arrange assistance for passengers with reduced mobility, medical conditions, dietary needs, or unaccompanied minors, ensuring a comfortable and dignified travel experience.

7. Frequent Flyer Program (Matmid Club)

EL AL’s Matmid Frequent Flyer Program offers exclusive benefits, mileage accrual, and reward flights. The Stockholm office can help passengers register, manage accounts, and redeem miles.

8. Travel Updates and Flight Information

Flight delays, cancellations, or changes to entry requirements can impact your journey. The Stockholm office provides timely updates and travel alerts, including COVID-19 protocols and visa requirements for Israel.

Flying from Stockholm to Tel Aviv

EL AL operates regular flights between Stockholm Arlanda Airport (ARN) and Ben Gurion Airport (TLV) in Tel Aviv. The route is popular among both leisure and business travelers, offering direct access to Israel’s economic, cultural, and religious capital.

Flights typically operate several times per week, depending on the season and demand. Passengers can choose from Economy, Premium Economy, or Business Class, all offering varying levels of comfort, meals, and in-flight services.

The route offers:

• Comfortable seating with inflight entertainment

• Warm Israeli hospitality on board

• Kosher meals and snacks

• Duty-free shopping

• Flexible rebooking options

Why Choose EL AL?

There are many reasons why EL AL continues to be the preferred airline for travelers flying to and from Israel:

• Unmatched Security: EL AL is widely considered one of the world’s most secure airlines, with stringent security protocols to ensure passenger safety.

• Israeli Hospitality: Experience a unique cultural touch with Hebrew-speaking crew, authentic Israeli cuisine, and a welcoming atmosphere.

• Convenient Connections: EL AL offers seamless connections to destinations in North America, Europe, and Asia via its hub in Tel Aviv.

• Flexible Booking Options: EL AL’s fare classes and policies provide flexibility for changing plans, upgrading seats, or managing cancellations.

• Award-Winning Service: EL AL consistently receives high ratings for customer service, punctuality, and overall experience.

Tips for Travelers

If you're flying with EL AL from Stockholm, here are a few useful tips:

• Arrive Early: Check in at least 3 hours before departure due to enhanced security screenings.

• Pack Smart: Know the baggage allowance for your class of service and review restrictions on carry-on items.

• Prepare Travel Documents: Ensure your passport is valid for at least 6 months from your travel date. Check visa requirements for Israel.

• Check Travel Advisories: The Stockholm office can help you stay updated on any health or safety advisories affecting your trip.

• Join Matmid: Sign up for the frequent flyer program before your trip to start earning miles immediately.

Conclusion

The EL AL Airlines Office in Stockholm stands as a cornerstone of customer service for passengers flying between Sweden and Israel. With a dedicated team, convenient services, and a deep understanding of local travel needs, the office helps ensure that your journey is smooth, safe, and enjoyable. Whether you're planning your first trip to Israel or you're a frequent flyer, the EL AL Stockholm office is ready to support you at every step of your travel experience.

For more information, bookings, or assistance, don’t hesitate to reach out to the EL AL team in Stockholm — your trusted travel partner in Sweden.

Frequently Asked Questions.

1. Where is El Al Airlines located?

EL AL Airlines is headquartered in Tel Aviv, Israel, with its main operations based at Ben Gurion Airport (TLV), located near the city of Lod. As the national airline of Israel, EL AL serves destinations across Europe, North America, Africa, and Asia. The airline is known for its strong security measures, professional service, and cultural familiarity, especially for travelers to and from Israel. In addition to its main hub, EL AL maintains local offices in various international cities, including Stockholm, to support passengers with bookings, flight inquiries, and travel assistance, making it accessible to travelers around the world.

2. Why is EL AL so expensive?

EL AL Airlines is often more expensive due to several key factors. It maintains some of the highest security standards in the aviation industry, which increases operational costs. The airline does not operate flights during the Jewish Sabbath and holidays, reducing scheduling flexibility and overall flight volume. Additionally, EL AL offers specialized services such as Kosher meals on all flights and Hebrew-speaking staff. As Israel's national carrier, it also faces unique geopolitical and logistical challenges that can affect pricing. These combined factors contribute to higher ticket prices compared to other international airlines serving similar routes.

3. Who is the owner of El Al Airlines?

Eli Rozenberg is the primary owner of EL AL Airlines, holding a significant personal stake. His company, Kanfei Nesharim, acquired approximately 42.85 % of the airline in 2020, making him its controlling shareholder. Although his father, Kenny Rozenberg, a U.S.-based healthcare entrepreneur, provided the funds, Eli is legally the owner and must meet Israeli citizenship requirements . Insider records show Eli owns around 46 % of EL AL’s shares, giving him and other individuals nearly half of its ownership .