In every aspect, the Egyptair Airlines Nairobi Office surpassed my expectations. When I walked in to ask for help adjusting my itinerary, the staff was really courteous and professional. They made sure I left with a solution I was satisfied with after carefully going over all of my options. The entire procedure was made simple and comfortable by the neat, friendly, and effective office setting. A team this polite and encouraging is uncommon. My decision to fly with Egyptair was confirmed by this experience.