The Aeromexico Airlines Pittsburgh Office exceeded my expectations. I had to modify my return ticket and wasn’t sure about the process, but the staff made everything incredibly simple. They were knowledgeable, kind, and patient, answering every question I had about flight times, fare differences, and baggage allowances. The representative also helped me enroll in the Club Premier loyalty program and explained how I could earn points on future flights. What stood out the most was the personalized attention—they didn’t rush me, and I left the office feeling confident about my new travel arrangements. It’s great to have this level of service locally. If you need face-to-face support instead of navigating everything online, this office is a fantastic resource. I’ll definitely be using Aeromexico again because of this experience.